Service Uptime Guarantee in Shared Hosting
If you buy a shared hosting plan through us, we guarantee that your web sites will be working no less than 99.9% of the time. We have practically eliminated the web server downtime by using an innovative cloud hosting platform in which independent sets of web servers deal with every aspect of the overall service - files, databases, e-mails, and so on. In this way, if there is an issue with a web server, the other servers inside the cluster will simply take over and your sites will not be affected the slightest bit. To prevent any infrastructure complications, we furthermore have diesel backup generators and a few independent Internet providers. Knowledgeable administrators monitor the servers 24/7 to sort out any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
When you buy a semi-dedicated server plan through us, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a cutting-edge cloud hosting platform with a load-balancing system that basically gets rid of any downtime. The files, email messages, statistics and databases are all managed by their own clusters of servers, so even if there's a problem with one web server, your sites will not be affected whatsoever. This enables us to provide a considerably more stable web hosting service compared to providers that run everything on a single server where a problem with a single service can take the entire machine down. In order to avoid infrastructure complications, our data centers work with several Internet providers and powerful diesel generators, so whatever happens, the machines will keep functioning without any disruptions and your websites will remain up and running. Any software troubles will be handled straight away by our skilled group of professionals which keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
The service uptime shall never be a concern when you get a VPS server through us. The physical server in which your account is created will be working no less than 99.9% of the time and this includes maintenance procedures, so that you’re able to enjoy a fast and really secure website hosting service all of the time. To avoid any possibility of service disruptions, our data centers use numerous Internet service providers and powerful diesel generators to ensure that nothing will affect the adequate functioning of your web sites. We have a team of experienced administrators that will resolve quickly any software issues that may appear, while hardware issues are averted through the use of new and diligently tested web server parts and hard disk drives working in RAID. In case of DDoS attacks, we have software and hardware firewalls to filter the unwanted traffic to your server.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions feature a 99.9% server and network uptime warranty and routine maintenance procedures are contained in the other .01% of the time. We test out every single server thoroughly before we hand it over to the customer and we use new hardware components to avoid any chance of hardware problems. Any unforeseen software troubles are going to be resolved straight away by our system administrators as they keep track of all of the servers 24/7. To prevent infrastructural problems, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper functioning of your web sites.