Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help section built into your Online Control Panel. It boasts a detailed database with regularly asked questions and detailed how–to articles contributed by our proficient tech support staff.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a selection of how–to video tutorials that visually demonstrate how to sort out a common problem connected with your shared hosting plans account. You will find the tutorials in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 customer service and feature a one–hour ticket response guarantee. Our competent tech support engineers will be at your disposal night and day and will resolve any problem that you might come across within maximum one hour after the helpdesk ticket submission. Normally, an answer will be provided to you in less than twenty minutes.