If your web hosting service provider supplies live chat support, you can speak with an agent in real-time and learn helpful info or get a problem resolved in a timely manner. The basic advantage of using chat rather than calling to talk with a live person is that you will need just a computer with world wide web access, so you won't pay any fees if you're in a different state or country. Furthermore, it is quicker to copy and paste details like domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other party on the phone. The real-time chat is also a quicker approach to contact the website hosting provider's support crew as compared to using a ticketing system. Last, but not least, in the event that some trouble needs some more time to be taken care of, you can do something different while you wait for assistance on the live chat, therefore you will not waste time - something that's not possible in case you're on the phone.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all of our shared hosting plans, you can find live chat support which is online 24x7, even on holidays. You'll be able to contact us no matter if you already own an account or not, as we can assist you with all sorts of things, ranging from providing you with common info about our services if you are not a customer yet and you're thinking about ordering one of the packages, to assisting you with setting up an e-mail account in an email client. Some problems are more complicated and time-consuming, so you'll need to employ the ticketing system that is integrated in our Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we supply with all of our semi-dedicated plans, you'll be able to get the the right answers for any questions you have or get numerous troubles dealt with without delay. The chat service is online every single day, which means that you can speak to a representative even on holidays and weekends. In the event that you're not sure which plan is better for your web sites or if our cutting-edge cloud hosting platform matches some system requirements, you may come on our live chat before purchasing anything. In case you are a present customer, you can receive more info about account settings, billing issues along with a variety of common technical issues you may experience, let's say when you can't install an email account in a client on your computer. Our live chat can save you a lot of time regardless where you are or when you contact us.