Extensive Online Documentation in Shared Hosting
All shared hosting plans that we are offering come with an extensive knowledge base where you can find all you may ever need to know in regard to your hosting account. Whether you need to set up a brand-new MySQL database, to forward a domain name using an .htaccess config file or to set up an e-mail account on your personal computer or hand phone, you can just read our help articles and all the info that you require will be there. When you go to a particular section of the Hepsia hosting Control Panel, you can see articles that are relevant to the features that you can access through it. In case you want to see the full list of articles and get acquainted with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost best to encompass any complication that you might run into, but if you don’t find what you require, you can always touch base with us, as our help desk staff is on duty 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include an extensive article library where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve received from our customers over the years and, as a result, our articles cover particular issues that you could confront and propose the easiest means of resolving them, for example receiving a 500 Internal Server Error message or not being able to send email messages from your desktop computer even though you have the right SMTP settings. The articles are available in every single Control Panel section and you can check them at any given moment. They can help you improve your knowledge not only about our services, but also about the hosting realm in general, as they offer step-by-step guides and general information such as what cron jobs or file permissions are.